At 977pak, your privacy is taken seriously. This Privacy Policy explains exactly what personal information we collect when you create an account, make a deposit in PKR, place a bet, or use any feature on our platform — and precisely how we use, store, and protect that information. Please read this carefully before registering.
Six core commitments every 977pak member can rely on.
All personal and financial data stored on 977pak servers is encrypted at rest using industry-standard AES-256 encryption. Your information is never stored in plain text.
Transactions via JazzCash, Easypaisa, Raast, and bank transfer are processed through encrypted, PCI-compliant channels. We never store full card or wallet credentials on our systems.
977pak does not sell, rent, or trade your personal data to third parties for marketing or advertising purposes. Your profile stays yours — full stop.
You can request a copy of your data, correct inaccuracies, or ask for deletion at any time by contacting our support team. We respond to all data requests within a reasonable timeframe.
Promotional emails and SMS notifications are entirely optional. You can unsubscribe at any point via your account settings or by letting our support team know — no questions asked.
We only collect the data that is genuinely necessary to operate your account, process payments, and comply with anti-fraud obligations. We do not harvest data beyond what is required.
977pak operates the online gaming and sports betting platform accessible at 977pak.win. When this Privacy Policy refers to "977pak", "we", "us" or "our", it refers to the platform operator responsible for collecting and processing the personal data described in this document.
This Privacy Policy applies to all users of the 977pak platform — whether you are browsing as a guest, registering for the first time, depositing PKR, placing a cricket bet, spinning a slot, joining a live casino table, or accessing the 977pak mobile app. By using any part of the platform, you acknowledge that you have read and understood this policy.
If you have any questions about how we handle your data, or if something in this policy is unclear, please contact our support team before using the platform. Contact details are set out in Section 13.
The categories of personal data we may collect depend on how you interact with 977pak. Below is a clear summary of what we collect and why:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC / passport number | Account verification, age check, KYC compliance |
| Contact Data | Email address, mobile number, city/province | Account communication, support, optional promotions |
| Financial Data | JazzCash/Easypaisa number, bank account reference, transaction history | PKR deposits, withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser, OS, session timestamps | Platform security, fraud detection, performance |
| Usage Data | Pages visited, games played, bets placed, time on platform | Service improvement, responsible gaming monitoring |
| Communications Data | Support chat transcripts, emails sent to us | Query resolution, quality assurance, legal records |
We do not collect sensitive categories of personal data such as racial or ethnic origin, religious beliefs, or health information. The only exception is where you voluntarily disclose health-related context in connection with a responsible gaming request — for example, requesting self-exclusion. Such information is handled with the utmost confidentiality and used solely to action your request.
We collect personal data through the following means:
We do not purchase personal data lists from data brokers or third-party marketing companies. Every piece of data we hold about you originates from your direct use of the platform or from the technical systems required to operate it securely.
977pak uses your personal data for the following clearly defined purposes:
We never use your data for purposes that are incompatible with those listed above without first informing you and, where required, obtaining your consent.
For each purpose described in Section 4, we rely on one or more of the following legal bases to process your personal data:
Where we rely on legitimate interests, we carry out a balancing assessment to confirm that the processing is proportionate and that your interests and rights are properly protected. You have the right to object to processing based on legitimate interests — see Section 10 for details.
977pak does not sell your personal data. We share data only in the following carefully controlled circumstances:
All third parties who process personal data on our behalf are required to sign data processing agreements that prohibit them from using your data for their own purposes and obligate them to maintain appropriate technical and organisational security measures. We do not transfer your data to countries with inadequate data protection standards without appropriate safeguards in place.
The security of your PKR transactions is a top priority at 977pak. All payment communications between your device and our platform are protected by TLS encryption (HTTPS), meaning data in transit cannot be intercepted and read by third parties.
We operate on a principle of payment data minimisation: we store only what is necessary to maintain a transaction audit trail and enable withdrawals to your verified method. Specifically:
If you suspect unauthorised financial activity on your 977pak account, contact our support team immediately via live chat. We can freeze your account's withdrawal capability within minutes while an investigation is conducted.
977pak uses cookies and similar technologies to keep the platform running smoothly, maintain your session, and understand how players interact with our games and pages. Here is a plain-language breakdown of what we use:
We do not use third-party advertising cookies or share cookie data with ad networks. You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the platform, though some preference-based features may not work as expected.
We retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy or as required by applicable law. Our standard retention approach is as follows:
When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked back to you. Anonymised, aggregated data (for example, platform usage statistics) may be retained indefinitely as it no longer constitutes personal data.
As a 977pak account holder, you have the following rights in relation to your personal data. To exercise any of them, contact our support team with your account username and a clear description of your request. We aim to respond within 30 days.
Request a copy of all personal data we hold about you. We will provide this in a clear, readable format.
Ask us to correct any inaccurate or incomplete data held on your account. Contact details and account preferences can often be updated directly in your settings.
Request deletion of your personal data where it is no longer necessary for the purposes it was collected. Note that legal retention obligations (AML, KYC records) may mean some data must be kept for a defined period even after account closure.
Ask us to restrict processing of your data — for example, while you contest its accuracy or object to its use. During a restriction period, we store your data but do not process it for other purposes.
Object to processing based on legitimate interests, including profiling for marketing purposes. If you object, we will stop processing unless we can demonstrate compelling legitimate grounds that override your interests.
Request your personal data in a structured, commonly used, machine-readable format so you can transfer it to another service provider where technically feasible.
Where processing is based on your consent (e.g., marketing emails), you can withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
977pak is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Registration requires confirmation that you are 18 or older, and identity verification checks are carried out to enforce this requirement.
If we discover — through our verification processes or any other means — that an account has been created by or on behalf of a person under 18, we will immediately suspend that account, void any associated activity, and return deposited funds to the verified payment source after completing necessary checks.
If you are a parent or guardian and believe your child may have accessed 977pak, please contact our support team immediately. We take underage access very seriously and will act swiftly to investigate and close any affected account. We also encourage the use of parental control tools at the device and internet service provider level to prevent minors from accessing gambling platforms.
977pak may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make material changes — changes that meaningfully affect how we collect, use, or share your data — we will notify you via a prominent notice on the platform or by email to your registered address, at least 7 days before the change takes effect.
The "Last updated" date at the top of this page will always reflect the most recent revision. Minor clarifications or typographical corrections that do not affect your rights or our data practices may be made without formal notification, though the date will still be updated.
We encourage you to review this Privacy Policy periodically. If you continue to use 977pak after a notified update, you will be deemed to have accepted the revised policy. If you do not accept an update, you should stop using the platform and contact support to close your account and arrange return of any real-money balance.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 977pak handles your personal data, please get in touch with our team through any of the following channels:
When contacting us about a data request, please include your registered account username, the email address associated with your account, and a clear description of your request. This helps us locate your records quickly and respond accurately.
For matters relating to our Terms and Conditions, please visit the Terms and Conditions page. For information about responsible gaming tools and support resources, please visit our Responsible Gaming page.